EuroVignette Solutions

Streamlining European Highway Tolls

Accessibility Statement for EuroVignette Solutions

EuroVignette Solutions is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to make web content more accessible to people with disabilities.

Our Commitment to Accessibility

We firmly believe that the internet should be accessible to all users, regardless of their abilities or disabilities. We are dedicated to providing a website that is both user-friendly and accessible. This commitment is reflected in our ongoing efforts to enhance the accessibility of our digital platforms.

Accessibility Features

To ensure a positive and inclusive user experience, EuroVignette Solutions has implemented the following accessibility features:

Accessibility Improvements

We are committed to continuously improving the accessibility of our website. We regularly review our website and make updates to address any accessibility issues that may arise. Our ongoing efforts include:

  1. Conducting regular accessibility audits using automated testing tools and manual reviews.
  2. Providing accessibility training to our content creators and developers.
  3. Incorporating accessibility considerations into our design and development processes.
  4. Staying up-to-date with the latest accessibility standards and best practices.
  5. Seeking feedback from users with disabilities to identify areas for improvement.

Conformance Status

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. While we strive to meet this standard, we acknowledge that some content may not yet be fully accessible. We are actively working to address these issues and improve the overall accessibility of our website.

Known Issues

Despite our best efforts, we recognize that some areas of our website may present accessibility challenges. We are aware of the following potential issues:

We are committed to resolving these issues as quickly as possible. In the meantime, if you encounter any accessibility barriers, please contact us for assistance.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us. We appreciate your input and will use it to enhance the accessibility of our digital platforms.

Accessibility Contact

Accessibility Coordinator: Anya Petrova

Email: accessibility@eurovignettesolutions.com

Phone: +49 2870 25422 (Berlin, Germany)

Address: EuroVignette Solutions GmbH, Unter den Linden 77, 10117 Berlin, Germany

We try to respond to feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our customer service department. Please submit your complaint in writing to the address above, clearly stating the nature of your concern and any relevant details. We will investigate your complaint and provide a written response within 30 business days.

Enforcement Procedure

If you are not satisfied with the outcome of your formal complaint, you may have the right to pursue further legal remedies under applicable disability rights laws. Consult with a legal professional to understand your rights and options.

Date of Statement

This accessibility statement was last updated on October 26, 2023.